1. Introduction
Welcome to Seren Link Ltd ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website www.serenlink.co.uk ("Website") and our services. By using our Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use our Website.

2. Company Information
This Website is operated by Seren Link Ltd ("Company", "we", "our", "us"), a company registered in England and Wales under company number 16162400, with its registered office at 35 Folgate Street, Spitalfields E1 6BX, United Kingdom. You can contact us at customer.support@serenlink.co.uk.

3. Use of the Website
3.1 You agree to use the Website only for lawful purposes and in a manner that does not infringe on the rights of, or restrict the use of, this Website by any third party.
3.2 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious material.
3.3 We reserve the right to restrict access to certain parts of our Website or the entire Website at our discretion.
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4. Services Provided
4.1 Seren Link Ltd provides professional services, including but not limited to IT solutions, software development, digital marketing, consulting, customer support, and VoIP services.
4.2 The specific terms of any service provided will be outlined in a separate agreement between Seren Link Ltd and the client.
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5. Intellectual Property
5.1 All content on the Website, including text, images, graphics, logos, and software, is the property of Seren Link Ltd or its licensors and is protected under applicable intellectual property laws.
5.2 You may not copy, reproduce, distribute, modify, or create derivative works of any content without prior written consent from us.
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‍6. Privacy and Data Protection
6.1 Your use of the Website is also governed by our Privacy Policy, which details how we collect, store, and process personal data.
6.2 By using this Website, you consent to the collection and use of your information as set out in the Privacy Policy.

7. Limitation of Liability
7.1 To the extent permitted by law, Seren Link Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use this Website or services.
7.2 We do not guarantee that the Website will always be available or free from errors.
7.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

‍8. Third-Party Links
8.1 Our Website may contain links to third-party websites for convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of such websites.
8.2 You access third-party websites at your own risk.

9. Amendments to Terms
9.1 We may update these Terms at any time without prior notice. Any changes will be effective from the date of publication on this Website.
9.2 Your continued use of the Website following any changes constitutes your acceptance of the new Terms.

10. Governing Law and Jurisdiction
10.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
10.2 Any disputes arising from these Terms or the use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Contact information
If you have any questions about these Terms, please contact us at:
Email: customer.support@serenlink.co.uk
Registered Office: 35 Folgate Street, Spitalfields E1 6BX, United Kingdom

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‍Latest update: February 18, 2025